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BT CEO Sets Out Broadband Vision to PM |
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siptel donates surplus IT equipment to Guildford Sea Cadets and local schools |
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Siptel recognised for notable customer win at Avaya’s Channel Partner Awards in Berlin |
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Woking charity ‘Link Leisure’ gets support from local businesses |
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Avaya acquires Sipera |
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siptel supports local young jobseekers by becoming Work Experience hosts for Jobcentre Plus |
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Steve Rasmussen interviewed by Connect-World.com talking about the importance of fibre to the door |
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Steve Rasmussen interviewed by South East Business magazine talking about siptel’s work with the Royal Navy |
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Avaya urges SMEs to adopt flexible working |
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siptel implements state-of-the-art technology replacing legacy communications system for the Royal Navy |
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Avaya Helps Businesses Enhance Customer Service in a Multimedia World |
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siptel keeps lines of communication open at GuilFest 2011 |
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Avaya Positioned as a Contact Centre Leader |
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Avaya Evolves Business Collaboration for Mobile Workers |
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siptel wins the British Excellence in Sales and Marketing Awards 2011 |
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siptel is short-listed for their excellent customer service achievements in the Customer Experience Awards |
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Case study: Siptel deploys VoiP in forward-thinking education sector |
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Avaya Extends Enterprise Collaboration to Locations of All Sizes |
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Avaya Introduces Collaboration Solutions to Help Healthcare Providers Enhance Patient Care |
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Avaya Extends Network Virtualization to the Campus |
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YouGov Poll highlights travel nightmares during White-out |
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Village broadband plan gets slowed down |
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Avaya enhances Avaya Agile Communication Environment |
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siptel joins Surrey Chambers of Commerce |
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Sound quality and good communication tools ease path to mobile working |
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Avaya Launches Avaya Flare™ Experience |
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SIPTEL MAKES THE FINALS OF THE NATIONAL SALES AWARDS |
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Avaya launches next-generation customer service and collaboration applications |
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siptel takes positive steps to reduce carbon |
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siptel selected for new Avaya Service Expert status |
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siptel gains ISO 9001 certification, hot on the heels of “Investors in People” status |
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Siptel does their bit for the community and the environment |
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siptel is finalist in two categories at the European IT Excellence Awards 2010 |
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siptel awarded coveted “Investors in People” status |
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siptel wins five year support contract for prestigious London hospital |
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Siptel scoops win at Comms National Awards |
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Avaya unwraps Aura midsize solution for enterprises |
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Avaya launches IP Office Release 5 |
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European IT & office kit replacement plans still on track despite downturn |
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Avaya confirms agreements to purchase Nortel’s Enterprise Solutions Business |
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Plantronics launches VoIP headset system for contact centres |
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Swine Flu highlights need for business continuity plans |
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Avaya claims industry first with new Aura architecture |
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Avaya unveils new range of unified communications technologies |
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Snapshot: Ofcom 's Telecommunications Market Data Update Q3 2008 |
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Downturn spurs market for videoconferencing |
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Sales of smartphones to reach 300 million by 2013 |
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Nortel freezes pay, cuts jobs and forms a new operating structure |
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Speed of UK business broadband gathers pace |
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Ofcom publishes proposals to introduce 116 helpline phone numbers |
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Vodafone moves to de-risk mobile email roll-out |
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Westcon's Las Vegas incentive packs a punch |
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Avaya introduces zero per cent finance promotion |
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IT bosses predict shrinking budgets |
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Microsoft delivers another strong quarter as Vista accelerates |
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Avaya turns iPhone into business tool |
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Companies slow to adopt ‘greener’ IT infrastructure |
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Mobile broadband set to take market by storm |
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Home-based contact center agents rapidly becoming mainstream |
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Financial Institutions push up IT budgets this year |
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Hot market for managed services as firms suffer IT head aches |
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Spend on speech-enabled mobile field force solutions to triple |
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Global market for contact centers exceeds forecasts |
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Q3 PBX line shipments dominated by IP convergence |
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European Commission slams spam laggards |
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LLU in the UK lags far behind European countries |
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Remote working policies lack universal appeal, states report |
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Mobile WiMAX to surpass fixed WiMAX sales by 2008 |
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Research confirms North/South divide in IT staff salaries |
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High cost of telecoms and email misuse |
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Global PSTN voice revenues set to tumble |
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Risk for telecommunications operators |
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Global market for VoIP set for new growth |
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Emerging mass market for Unified Comms |
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Demand for IP Contact Centres 'set to rise' |
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Avaya scores with World Cup network |
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South East set to dominate Euro growth |
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IP Multimedia Subsystem Market 2005-10 |
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UK harvests Convergence potential |
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Avaya and RIM extend IP to BlackBerry on WLAN |
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Extreme Networks' BlackDiamond 8810 Switch Successfully Validated With Avaya's Market Leading IP Telephony Solutions |
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ScanSoft, Inc. and Nuance Communications, Inc have signed a definitive agreement under which ScanSoft will... |
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Avaya SIP Telephony Solutions Receive "Well-Connected Award" from Network Computing Magazine |
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Mitel Introduces New Multimedia Contact Center Integration for Microsoft Office Live Communications Server 2005 |
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Mitel and Microsoft integrate solutions |
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Avaya announces the successful converged solution installations in 6 of the 2006 FIFA World Cup office venues. |
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Avaya launches new enhanced software release on it’s IP Office platform |
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Extreme Networks to showcase an Open Converged Network at CEBIT 2005 |
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Extreme Networks Black Diamond Outperforms key competitors in major tests. |
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Avaya announces at CEBIT it will deliver advanced mobility capabilities powered by its Internet protocol-based software to the Nokia-developed Series 60 Platform. |
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Avaya and Cisco Seen In Tight VoIP Race according to Merrill Lynch |
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Call Centres Planning To Take On More Staff |
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Strong growth forecast for voice applications |
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VoIP set to gain from Y2K fears |
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First London (020) 3 number blocks released from 1 June 2005 |
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Ofcom publishes voice report |
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Intel connects Centrino with all Wi-Fi standards |
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Key Vendors Take IP Testing Further |
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Siptel wins new contract to supply another IP Telephony solution. |
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Small and Medium Businesses’ Needs for Mobility |
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IP Office Named Best In Test |
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Ofcom unveils new comms framework |
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Ofcom publishes voice report
Ofcom has published its approach to new voice services, including Voice over Broadband (VoB) which deliver calls over the internet rather than via traditional telephone networks.
Ofcom believes that the emergence of these services will offer important benefits to consumers. Call costs should reduce significantly; where a call connects from one VoB service to another, the only cost to the consumer is typically a standard monthly fee, regardless as to whether the call is to the next town or to the other side of the world.
New voice services also offer consumers the prospect of innovative features currently the preserve of large corporations, such as sophisticated call handling and messaging, multi-party conference calls and video calls.
Additionally, the comparatively low cost of the technology required means that the barriers to entry for new companies are lower than those in traditional switched-circuit telephony. Ofcom believes that those advantages, coupled with increasing competition in the wholesale broadband market, are likely to mean that consumers will benefit from the choice of a wide range of providers.
Ofcom’s approach is intended to minimise the regulatory burden associated with the creation and delivery of new voice services whilst ensuring that providers benefit from fair and effective competition in the infrastructure markets upon which they will depend. Ofcom says it will:
Set out the telephone numbering available for new voice services, allowing providers to:
Offer their customers geographic phone numbers (beginning with 01 or 02), making it easier to switch from a traditional service to a VoB service, for example, without having to change telephone number.
Offer their customers a non-geographic phone number beginning with a new code, 056, which would not be linked to any location and could be used anywhere in the country.
Published a consumer guide to new voice services, granted a Crystal Mark by the Plain English Campaign.
Begun a public consultation on the appropriate level of consumer protection measures which should apply to new voice services. Traditional fixed-line telephony services comply with regulatory conditions stipulating near-guaranteed access to essential services such as 999. The consultation asks to what extent these requirements would be proportionate and appropriate in the case of internet-based voice services and how consumers should be informed of the new services’ capabilities. The consultation will close on Monday 15 November 2004.
Ofcom chief executive, Stephen Carter, said: "Broadband voice services are a new and emerging market. Our first task as regulator is to keep out of the way. As the market develops, we will ensure that consumers are appropriately informed and protected.”
For more details see www.ofcom.org.uk
