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siptel takes positive steps to reduce carbon |
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siptel selected for new Avaya Service Expert status |
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siptel gains ISO 9001 certification, hot on the heels of “Investors in People” status |
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Siptel does their bit for the community and the environment |
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siptel is finalist in two categories at the European IT Excellence Awards 2010 |
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siptel awarded coveted “Investors in People” status |
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siptel wins five year support contract for prestigious London hospital |
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Siptel scoops win at Comms National Awards |
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Avaya unwraps Aura midsize solution for enterprises |
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Avaya launches IP Office Release 5 |
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European IT & office kit replacement plans still on track despite downturn |
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Avaya confirms agreements to purchase Nortel’s Enterprise Solutions Business |
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Plantronics launches VoIP headset system for contact centres |
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Swine Flu highlights need for business continuity plans |
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Avaya claims industry first with new Aura architecture |
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Avaya unveils new range of unified communications technologies |
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Snapshot: Ofcom 's Telecommunications Market Data Update Q3 2008 |
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Downturn spurs market for videoconferencing |
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Sales of smartphones to reach 300 million by 2013 |
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Nortel freezes pay, cuts jobs and forms a new operating structure |
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Speed of UK business broadband gathers pace |
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Ofcom publishes proposals to introduce 116 helpline phone numbers |
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Vodafone moves to de-risk mobile email roll-out |
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Westcon's Las Vegas incentive packs a punch |
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Avaya introduces zero per cent finance promotion |
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IT bosses predict shrinking budgets |
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Microsoft delivers another strong quarter as Vista accelerates |
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Avaya turns iPhone into business tool |
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Companies slow to adopt ‘greener’ IT infrastructure |
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Mobile broadband set to take market by storm |
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Home-based contact center agents rapidly becoming mainstream |
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Financial Institutions push up IT budgets this year |
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Hot market for managed services as firms suffer IT head aches |
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Spend on speech-enabled mobile field force solutions to triple |
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Global market for contact centers exceeds forecasts |
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Q3 PBX line shipments dominated by IP convergence |
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European Commission slams spam laggards |
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LLU in the UK lags far behind European countries |
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Remote working policies lack universal appeal, states report |
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Mobile WiMAX to surpass fixed WiMAX sales by 2008 |
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Research confirms North/South divide in IT staff salaries |
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High cost of telecoms and email misuse |
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Global PSTN voice revenues set to tumble |
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Risk for telecommunications operators |
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Global market for VoIP set for new growth |
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Emerging mass market for Unified Comms |
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Demand for IP Contact Centres 'set to rise' |
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Avaya scores with World Cup network |
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South East set to dominate Euro growth |
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IP Multimedia Subsystem Market 2005-10 |
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UK harvests Convergence potential |
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Avaya and RIM extend IP to BlackBerry on WLAN |
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Extreme Networks' BlackDiamond 8810 Switch Successfully Validated With Avaya's Market Leading IP Telephony Solutions |
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ScanSoft, Inc. and Nuance Communications, Inc have signed a definitive agreement under which ScanSoft will... |
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Avaya SIP Telephony Solutions Receive "Well-Connected Award" from Network Computing Magazine |
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Mitel Introduces New Multimedia Contact Center Integration for Microsoft Office Live Communications Server 2005 |
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Mitel and Microsoft integrate solutions |
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Avaya announces the successful converged solution installations in 6 of the 2006 FIFA World Cup office venues. |
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Avaya launches new enhanced software release on it’s IP Office platform |
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Extreme Networks to showcase an Open Converged Network at CEBIT 2005 |
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Extreme Networks Black Diamond Outperforms key competitors in major tests. |
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Avaya announces at CEBIT it will deliver advanced mobility capabilities powered by its Internet protocol-based software to the Nokia-developed Series 60 Platform. |
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Avaya and Cisco Seen In Tight VoIP Race according to Merrill Lynch |
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Call Centres Planning To Take On More Staff |
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Strong growth forecast for voice applications |
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VoIP set to gain from Y2K fears |
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First London (020) 3 number blocks released from 1 June 2005 |
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Ofcom publishes voice report |
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Intel connects Centrino with all Wi-Fi standards |
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Key Vendors Take IP Testing Further |
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Siptel wins new contract to supply another IP Telephony solution. |
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Small and Medium Businesses’ Needs for Mobility |
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IP Office Named Best In Test |
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Ofcom unveils new comms framework |
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Avaya claims industry first with new Aura architecture
Avaya is claiming an industry first with Aura, an architecture that integrates comms across multi-vendor, multi-location and multi-modal businesses. Avaya says it simplifies comms networks, cuts costs and delivers voice, video, messaging, presence, web applications etc to employees anywhere.
The new architecture, available globally in May 2009, is anchored by the Session Initiation Protocol (SIP)-based, open standards Aura Session Manager, which centralises communications control and application integration. Session Manager orchestrates communications applications and systems by decoupling applications from the network. As a result, services can be deployed to users depending on what they need rather than by where they work or the capabilities of the system to which they are connected. Session Manager instantly reduces complexity and provides the foundation for broader unified communications strategies.
Kevin Kennedy, president and CEO, Avaya, stated: "With Avaya Aura organisations can achieve rapid returns on their business communications investment, while simplifying the development and deployment of applications that improve operational performance. We've seen some organisations use SIP routing to reduce trunking costs by 20% to 60%. With this new architecture the way we communicate is defined by the applications and the user, not the network."
Abner Germanow, director of Enterprise Comms Infrastructure Research at IDC, said: "Each step in the migration from TDM to IP communications has to deliver operational and business benefits in the face of dealing with a hodgepodge of legacy and new infrastructure. The recession has turned the attraction of reducing communications complexity and cost into a business imperative."
According to Avaya the technology addresses a key concern of businesses - incorporating social media in an effective, business-driven capacity. Using Avaya Aura, enterprises will be able to securely incorporate consumer communication methods, i.e. social media such as Facebook and Twitter, Short Message Services and peer-to-peer communications.
For example, a communication session could be augmented with a social network profile on the participants. To do so would provide more context than is available with current capabilities such as CallerID and presence that could boost the outcome and value of the session. Similarly, widgets to social network home pages can be added to facilitate real time communications and enrich customer service transactions.
Avaya Aura is a cost saver in these difficult economic times. Businesses can leave existing multi-vendor equipment and applications in place and bring in the benefits and simplicity of Avaya Aura's architecture to drive significant and rapid return on investment and with the promise of greater business agility in the future.
According to Avaya the technology addresses a key concern of businesses - incorporating social media in an effective, business-driven capacity. Using Avaya Aura, enterprises will be able to securely incorporate consumer communication methods, i.e. social media such as Facebook and Twitter, Short Message Services and peer-to-peer communications.
April, 2009
