var terms = new Array();
terms[0] = "";

terms[terms.length] = "Access is a connection between two businesses addresses which can be used for VPN, voice, data or the Internet";
terms[terms.length] = "Typically a number used to connect to a calling card service/vendor.  Usually in the form of an 0800 or similar.";
terms[terms.length] = "That portion of a public switched network that connects access nodes to individual subscribers.";
terms[terms.length] = "Points on the edge of the Access Network that concentrate individual access lines into a smaller number of feeder lines. Access Nodes may also perform various forms of protocol conversion. Typical Access Nodes are Digital Loop Carrier systems concentrating individual voice lines to T1 lines, cellular antenna sites, PBXs, and Optical Network Units (ONUs).";
terms[terms.length] = "a programming language designed by Microsoft, allowing for web-based animation.";
terms[terms.length] = "ADSL (Asymmetric Digital Subscriber Line) is a method of transmitting data over traditional copper telephone lines at speeds higher than were previously possible.";
terms[terms.length] = "The way information is transmitted over a continuously changing electrical wave that is similar to, or analogous with the original signal. All telephone calls used to be transmitted in an analog format. Today they are translated to digital pulses for both local and long-distance transmission.";
terms[terms.length] = "a site that allows users to access and download public files without the need for a username or password.";
terms[terms.length] = "scans for unsolicited 'junk' email and ensures that only relevant emails enter the company's system.";
terms[terms.length] = "scans emails for computer viruses.";
terms[terms.length] = "allows you to conference with someone who may not have the same application software programs you have. One person launches the application and it runs simultaneously on both desktops and both people can view the application screen simultaneously.";
terms[terms.length] = "a tool used to search for information contained on FTP sites throughout the world.";
terms[terms.length] = "American Standard Code for International Interchange, the standard code computers use to represent numbers, letters and special characters.";
terms[terms.length] = "An application service provider (ASP) is a company that offers individuals or enterprises access over the internet to applications and related services that would otherwise have to be located in their own computers."; // A";
terms[terms.length] = " When more than one person is in a single location, speakerphones or special audioconference terminal equipment is employed. When more than two locations are involved, multipoint network bridging equipment or Internet-based software is used.";
terms[terms.length] = "a backbone is a high-speed line or series of connections that forms a major pathway within a network.";
terms[terms.length] = "the term used to describe how switches get data to the backbone network.";
terms[terms.length] = "bandwidth is the width of the electronic highway that gives you access to the internet. The higher the bandwidth, the wider the highway, and the faster traffic can flow.";
terms[terms.length] = "the number of symbols sent per second by modem (14,400bps=2,400 baud).";
terms[terms.length] = "The phone number associated, for billing purposes, with the working phone number.";
terms[terms.length] = "short for binary digit, a bit is the smallest unit of data a computer can handle. Bits are used in combinations to represent different kinds of data. Each bit has a value of 0 or 1.";
terms[terms.length] = "(Bits-Per-Second) - a measurement of how fast data is moved from one place to another.";
terms[terms.length] = "Basic Rate Interface : The ISDN standard that governs how phones and other electronic devices are connected to the ISDN switch.";
terms[terms.length] = "The piece of equipment that facilitates the communication of three or more sites in a single conference; also known as a Multipoint Control Unit (MCU).";
terms[terms.length] = "the provision of multiple channels of information, over a single link which supports high speed through-put of data. The information could consist of voice, video or data.";
terms[terms.length] = "a program that allows you to view HTML documents on the World Wide Web.";
terms[terms.length] = "a byte is a series of bits of a particular length, usually 8. Computer storage space is measured in bytes. A Kilobyte (or 1K) represents 1024 bytes and a Megabyte (1Mb) represents one thousand \"K\" bytes, or one million bytes.";
terms[terms.length] = "In Europe, CAPI (Common Application Interface) provides a common ISDN software platform for communication applications.";
terms[terms.length] = "Consultative Committee International for Telegraphy and Telephony. A European-based, international advisory committee recommending worldwide standards for transmission. This committee is now known as ITU.";
terms[terms.length] = "when you download a web page, the data is \"cached,\" meaning it is temporarily stored on your computer. The next time you want that page, your web browser accesses it from the cache, so the page loads quickly.";
terms[terms.length] = "Record of a placed call. A CDR includes the time the call was placed and the duration of the call.";
terms[terms.length] = "The concept of mimicking correct responses to keep level requests alive at the local end of a temporarily broken connection is called connection (or call) spoofing.";
terms[terms.length] = "A telecommunications provider which owns switch equipment.";
terms[terms.length] = "Common Gateway Interface is a language that allows for interaction between the server and the client browser.";
terms[terms.length] = "A path for electrical transmission between two or more points. Also called a link, line, circuit, or facility.";
terms[terms.length] = "a computer that uses the services of another. When you connect to the Internet your computer becomes a client.";
terms[terms.length] = "Where a system cuts off the first part of the first word in a sentence.";
terms[terms.length] = "Computer Output Laser Disk - Writable optical disk that is used as an alternative to ordinary magnetic disk devices or magnetic tape cartridges for certain high volume applications with suitable retrieval patterns.";
terms[terms.length] = "Class of service (CoS) is a way of managing traffic in a network by grouping similar types of traffic (for example, e-mail, streaming video, voice, large document file transfer) together and treating each type as a class with its own level of service priority";
terms[terms.length] = "Two or three digit codes used for International calls. E.g - UK 0044, USA - 001.";
terms[terms.length] = "Customer Premises Equipment that portion of the ADSL system residing within the customer's premises.";
terms[terms.length] = "Customer Premises Installation - the phone network within the home or business.";
terms[terms.length] = " Circuit Switched Voice: This is traditional phone service.";
terms[terms.length] = "Enables connected telephony equipment to work together by keeping a clock running at the same time between them.";
terms[terms.length] = "Information represented in digital form, including voice, text, facsimile, and video.";
terms[terms.length] = "fibre optic cable without the necessary equipment to transmit a telecommunication signal over the fibre.";
terms[terms.length] = "purpose-built facility providing a secure, resilient environment for server and firewall hosting.";
terms[terms.length] = "Interactive sharing and modification of PC applications, including spreadsheets, presentations and documents.";
terms[terms.length] = "Data Encryption is the manipulation of a packet\'s data in order to prevent anyone but the intended recipient from reading that data.";
terms[terms.length] = "The measurement for bandwidth in bits per second. In general, the higher the datarate, the higher the quality of video.";
terms[terms.length] = "A private connection between a customer's equipment and a company providing transmission services. The connection bypasses the local switched telephone network.";
terms[terms.length] = "Sometimes referred to as a private or leased line. Exclusively a single customer uses this transmission circuit.";
terms[terms.length] = "a server which is used solely for one company's purpose, it is not shared with any other party. This can be located at the company's own premises or located/managed by a data centre.";
terms[terms.length] = "The use of a binary code to represent information, such as 0/1, or on/off.";
terms[terms.length] = "A way of sending coded information via a series of electric or light pulses through the air, over wires, or through glass fibers.";
terms[terms.length] = "Designates a private number or direct line which either bypasses the switchboard/PABX or is available after hours.";
terms[terms.length] = "Dialling Equipment that pulses out a standard dial protocol signal.";
terms[terms.length] = "Domain Name Server, a computer on the Internet that translates between domain names (3-cities.com) and an Internet Protocol address (204.203.224.155)";
terms[terms.length] = "the domain name is the unique name that identifies an internet site.  A given server may have more than one domain name, but a given domain name points to only one server.";
terms[terms.length] = "Digital Private Network Signalling Standard. A signalling standard used to control voice traffic over an E1 between PBXs allowing features to be operated transparently between sites.";
terms[terms.length] = "Digital Subscriber Line: Modems on either end of a single twisted pair wire that delivers ISDN Basic Rate Access.";
terms[terms.length] = "A digital signal processor (DSP) is a CPU that is tailored to handle complex mathematical functions.";
terms[terms.length] = "E1 (or E-1) is a European digital transmission format devised by the ITU-TS. The E1 signal format carries data at a rate of 2.048 million bits per second and can carry 32 channels of 64 Kbps each. ";
terms[terms.length] = "A technique used in high-speed modems and voice circuits to isolate and filter out unwanted signal energy caused by echoes from the main transmitted signal.";
terms[terms.length] = "ETSI is the European Telecommunications Standards Institute.";
terms[terms.length] = "Ethernet is a network standard of communication using either coaxial or twisted pair cable. The most widely used for of LAN communication, Ethernet typically runs at 10 Mpbs, 100 Mbps or Gigabit speed of transfer.";
terms[terms.length] = "an extranet is a network that allows a company to share information with other businesses and customers.";
terms[terms.length] = "The interconnection of two or more Fibre Channel switches in such a manner that data can be physically transmitted between any of the switches.";
terms[terms.length] = "A telecommunications carrier based remotely in another location.";
terms[terms.length] = "a faster version of Ethernet. Instead of the network running at 10Mbps, the performance is increased ten fold to 100Mbps.";
terms[terms.length] = "Fibre Channel Arbitrated Loop (FC-AL) is the most widely accepted standard of Fibre Channel. FC-AL has transfer rates of 100M bit/sec. per channel and transmission distances of up to 10 kms. ";
terms[terms.length] = "Far End CrossTalk: The interference occurring between two signals at the end of the lines remote from the telephone switch.";
terms[terms.length] = "Fibre Channel is a network technology that was designed to support applications that require high bandwidth.";
terms[terms.length] = "a computer that serves as a barrier between undesirable information on the Internet and a network.";
terms[terms.length] = "the act of sending email, newsgroup posting or chat room messages intended to upset the recipient.";
terms[terms.length] = "Frames per Second";
terms[terms.length] = "File Transfer Protocol is used to transfer files from one computer to another by way of the Internet.";
terms[terms.length] = "A system capable of transmitting and receiving signals simultaneously.";
terms[terms.length] = "a computer that connects different types of networks together.";
terms[terms.length] = "Gigabits per second, a measure of speed of transmission of data.";
terms[terms.length] = "Graphic Interchange Format - A popular device independent image format origination from the CompuServe network.";
terms[terms.length] = "Gigabit Ethernet, a transmission technology based on the Ethernet frame format and protocol used in local area networks, provides a data rate of 1 billion bits per second (one gigabit).";
terms[terms.length] = "An ITU-T standard for IP Telephony.";
terms[terms.length] = "A system capable of transmitting and receiving signals in one direction at a time.";
terms[terms.length] = "Where far-end signalling equipment does not connect properly, causing calls to be met with silence";
terms[terms.length] = "An adapter that plugs into a host and lets the host communicate with a SCSI device.";
terms[terms.length] = "a host is any computer directly connected to a network that acts as a repository for services (such as email, FTP or World Wide Web) available for other computers on the network.";
terms[terms.length] = "Hyper Text Mark-up Language, the code used to write or create web pages.";
terms[terms.length] = "Hyper Text Transfer Protocol, the means by which web pages are sent over the Internet.";
terms[terms.length] = "A physical entity which connects multiple network nodes with each other using point-to-point hard wiring.";
terms[terms.length] = "a system of writing and displaying text that links to other related documents.";
terms[terms.length] = "Intelligent Character Recognition - Optical character recognition systems capable of reading any text regardless of typeface, style or size are usually termed ICR systems.";
terms[terms.length] = "Integrated Digital Network, the phone company's digital network. It provides digital service within and between all phone companies, but not to the customer's door.";
terms[terms.length] = "an Inter-connected Network of computers spanning the globe.";
terms[terms.length] = "a non-profit organization which assigns domain names and IP addresses.";
terms[terms.length] = "an internal Internet, designed for use within the confines of a company, university, or organisation. What distinguishes an Intranet from the freely accessible Internet is that an Intranet is private.";
terms[terms.length] = "Internet Protocol, a scheme for transferring information from one network to another.";
terms[terms.length] = "a numeric code that uniquely identifies a particular computer on the Internet. Just as a street address identifies the location of your home or office, every computer or network on the Internet has a unique address too.";
terms[terms.length] = "A generic term for operating a telephone system over an IP network, rather than the traditional PSTN.";
terms[terms.length] = "Internet Relay Chat, a text based form of real time chat over the Internet.";
terms[terms.length] = "The iSCSI protocol (also referred to as IP storage) combines the use of block-level data movement with TCP/IP networks. By allowing SCSI commands to travel through IP networks, high-speed IP networking technology can carry data from storage units to servers anywhere throughout a corporate network.";
terms[terms.length] = "Integrated Services Digital Network - ISDN lines are connections that use ordinary phone lines to transmit digital instead of analogue signals, allowing data to be transmitted at a much faster rate than with a traditional modem.";
terms[terms.length] = "Internet Service Provider.";
terms[terms.length] = "International TeleCommunication Union, an international organization within which governments and private sector coordinate global telecom networks and services. The ITU-T, the Telecommunication Standardization Sector of the ITU, creates CODECS for videoconferencing.";
terms[terms.length] = "similar to Active X but developed earlier by Sun Microsystems.";
terms[terms.length] = "Joint Picture Expert Group - a picture compression standard algorithm developed by this group. JPEG is designed for highly effective compressing of either full-colour or grey-scale continuous tone digital images. ";
terms[terms.length] = "Different types of jacks (RJ11, RJ45, or RJ48) can be used for an ISDN line. The RJ11 is the most common in the world and is most often used for analog phones, modems, and fax machines.";
terms[terms.length] = "The deviation of a transmission signal in time or phase. It can introduce errors and loss of synchronization in high-speed synchronous communications.";
terms[terms.length] = "Kilobits per second, a measure of speed of transmission of data.";
terms[terms.length] = "Local Area Network, LAN refers to a local network that connects computers located on the same floor or in the same building or nearby buildings.";
terms[terms.length] = "refers to a dedicated line that is used for exclusive 24/7 integrated voice, data and internet usage, from one location to another.";
terms[terms.length] = "LAN Extension Service, running at 10 M/Bits per second.";
terms[terms.length] = "LAN Extension Service, running at 100 M/Bits per second.";
terms[terms.length] = "Load balancing is a method to reduce/resolve your web traffic bottlenecks. It can also enhance your customers/site user experience as a result.";
terms[terms.length] = "Short for ‘Logical Unit Number’, used to identify SCSI devices so the host can address and access the data on each disk drive in an array.";
terms[terms.length] = "refers to activities which are outsourced by the company and managed by the Internet Service Provider.";
terms[terms.length] = "Megabits per second, a measure of speed of transmission of data.";
terms[terms.length] = "Multi-point control unit. A system which creates and controls video conferencing sessions.";
terms[terms.length] = "In enterprise networks, Metro Ethernet is used primarily for two purposes: connectivity to the public internet and connectivity between geographically separate corporate sites – an application that extends the functionality and reachability of corporate networks.";
terms[terms.length] = "The generic term used to describe any device which uses a film process and records multiple pages of data onto the film. Film is usually 16 mm roll.";
terms[terms.length] = "Microfilm that contains multiple frames of information on a 3 x 5 type piece of microfilm, e.g. at 42x resolution there are 208 frames of data recorded.";
terms[terms.length] = "a Mobile Virtual Private Network (VPN) is applicable to remote workers, allowing them to connect to a corporate LAN from their PC, through a secure, encrypted connection.";
terms[terms.length] = "short for Modulator / Demodulator, a modem is a device that allows remote computers to communicate, transmit and receive data using telephone lines.";
terms[terms.length] = "MPLS (Multiprotocol Label Switching) is a standards-approved technology for speeding up network traffic flow and making it easier to manage.";
terms[terms.length] = "A device allowing two or more signals to pass over and share a common transmission path simultaneously.";
terms[terms.length] = "A videoconference involving three or more videoconference systems - a video party call.";
terms[terms.length] = " Network Access Provider: Another name for the provider of networked telephone and associated services, usually in the U.S.";
terms[terms.length] = "Network Service Provider: The term for an organization offering and providing value added network services on a telecommunications network.";
terms[terms.length] = "Number Unavaliable.";
terms[terms.length] = "a communication channel with a bandwidth of typically less than 64 Kbps.";
terms[terms.length] = "Network Attached Storage (NAS) is simply defined as a network of shared storage devices.";
terms[terms.length] = "the general term to define proper Internet behaviour.";
terms[terms.length] = "a network is two or more computers connected to each other so they can share resources.";
terms[terms.length] = "Network Operations Centre, a central location for monitoring and maintaining a network.";
terms[terms.length] = "Optical Character Recognition - OCR-A and OCR-B are two typefaces especially designed for OCR applications; a technique for reading a font optically. OCR may refer to either the technique or the system. The ability to read any printed text regardless of typeface is usually called ‘Intelligent Character Recognition’ (ICR).";
terms[terms.length] = "Operator Service Provider, the vendor that supplies operator service.";
terms[terms.length] = "An ordered group of data and control signals transmitted through a network as a subset of a larger message.";
terms[terms.length] = "PBX (private branch exchange) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines.";
terms[terms.length] = "The native document format for the Adobe Acrobat family of products.";
terms[terms.length] = "(Plesiochronous Digital Hierarchy) - \"plesiochronous\" means \"almost (but not) synchronous\" or a call that must be extracted from more than one transmission.";
terms[terms.length] = "Personal Identification Number, personal unique security codes that callers use to access their accounts.";
terms[terms.length] = "Peering is when an ISP directly exchanges traffic with another over either a private link or public exchange point instead of using the public internet.";
terms[terms.length] = "a plug-in extends the capabilities of a web browser, such as Netscape Navigator or Microsoft Internet Explorer, allowing the browser to run multimedia files.";
terms[terms.length] = "a point-of-presence (POP) is an access point to the internet. A POP must have a unique IP address. Internet service providers have at least one point-of-presence on the internet.";
terms[terms.length] = "Post Office Protocol 3 is the most recent version of a standard protocol for receiving email. POP3 is a client/server protocol in which email is received and held for you by your internet server."; // PO";
terms[terms.length] = "usually used to described a website that is intended to be the first site people visit when using the web.  A portal site may offer email and other services to entice people to use that site as their main point of entry.";
terms[terms.length] = "The physical point where the phone company ends its responsibility with the wiring of the phone line.";
terms[terms.length] = "Point Of Presence, The physical access location interface between a local exchange carrier and an Interexchange Carrier fiber network. The point to which the telephone company terminates a subscriber's circuit for long distance service or leased line communications.";
terms[terms.length] = "The physical point where the phone company ends its responsibility with the wiring of the phone line.";
terms[terms.length] = "The physical interface to a computer multiplexer, for connection of terminals and modems. Like reserved seats around a dinner table, ports are the place where video sites 'sit' in order to communicate with other sites";
terms[terms.length] = " Plain Old Telephone Service: The only name recognized around the world for basic analog telephone service. POTS takes the lowest 4kHz of bandwidth on twisted pair wiring. Any service sharing a line with POTS must either use frequencies above POTS or convert POTS to digital and interleave with other data signals.";
terms[terms.length] = "Point-to-Point Protocol, a scheme to connect to computers over a phone line.";
terms[terms.length] = "Primary rate interface. An ISDN circuit running at E1 speed, consisting of 30 x 64Kbps voice channels (known as B channels) and 1 x 64Kbps signalling channel (known as the D channel). Commonly used for connecting PBX's to the PSTN.";
terms[terms.length] = "A plastic or paper card that allows a person to pay for long distance/local phone calls in advance.";
terms[terms.length] = "a protocol is the standard or set of rules that two computers use to communicate with each other.";
terms[terms.length] = "a proxy server is a server that acts as an intermediary between a workstation user and the internet so that the enterprise can ensure security, administrative control and caching service.";
terms[terms.length] = "Public Switched Telephone Network, the regular, old-fashioned telephone network.";
terms[terms.length] = "The generic European name usually used to refer to state owned telephone companies.";
terms[terms.length] = "An ITU-T  signalling standard for controlling calls over an ISDN link (BRI or PRI).";
terms[terms.length] = "Quality of Service. The QoS of an IP network would be defined by the packet loss, latency, jitter and thruput achieved.";
terms[terms.length] = "the standard size for each server is 19\" or 4U. A complete rack is 42U.";
terms[terms.length] = "A redundant array of independent disks (RAID) is a common system for high-volume data storage at the server level. RAID systems use many small-capacity disk drives to store large amounts of data and to provide increased reliability and redundancy. Such an array appears to the computer as a single logical unit consisting of multiple disk drives.  ";
terms[terms.length] = "a device that routes information and data throughout a network or group of networks.";
terms[terms.length] = "A storage area network (SAN) is a high-speed, special-purpose network that interconnects different kinds of data storage devices.";
terms[terms.length] = "(Synchronous Digital Hierarchy) is a standard technology for synchronous data transmission on optical media. It provides faster and less expensive network interconnection than traditional PDH equipment.";
terms[terms.length] = "a web site that allows you to search a large database of web sites by key words and phrases.";
terms[terms.length] = "a computer that handles requests for data, email, file transfers and other network services from other computers (i.e. clients). Also called a host.";
terms[terms.length] = "The exchange of information for call setup and control. Sends information on the phone network regarding phone numbers, busy status, call interruptions, hang-ups, etc. The grating tones that a touch tone phone makes are part of signaling - they are interpreted by the local phone company as a phone numbe";
terms[terms.length] = "Session Initiation Protocol. A Internet Engineering Task Force (IETF) defined protocol which has been widely adopted for use in IP Telephony.";
terms[terms.length] = "A Service Level Agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will provide.";
terms[terms.length] = "Simple Mail Transport Protocol, the means by which email is sent over the Internet.";
terms[terms.length] = "unwanted or unrequested email, named after a Monty Python Skit of the same name.";
terms[terms.length] = "Secure Socket Layer, encrypted communications path between two computers. Theoretically protects customer information.";
terms[terms.length] = "Subscriber Verification Number: The SVN is the number issued by the long distance carrier to confirm the order for long distance service.";
terms[terms.length] = "In digital telephone transmission, \"synchronous\" means the bits from one call are carried within one transmission frame.";
terms[terms.length] = "Transport Control Protocol/ Internet Protocol, the protocol that allows information of all kinds to be sent across the Internet.";
terms[terms.length] = "a program that allows you to log into other computers on the Internet.";
terms[terms.length] = "Telephone Company The local or regional telephone company that owns and operates lines to customer locations.  Examples of Telco's could be Worldcom, BT, KDDi.";
terms[terms.length] = "Teleconferencing is the use of electronic channels to facilitate communication among groups of people at two or more locations. Teleconferencing is the generic term that refers to a variety of technologies and applications.";
terms[terms.length] = "Tier 1 providers/networks, such as BT, offer many benefits, such as SLAs, which can include a 99.9% uptime guaranteed. They also provide high security, continuous power, and protection from natural disasters, but the key difference of a Tier 1 provider is their redundant backbone.";
terms[terms.length] = "Tagged Image File Format - A file format for graphics developed by Aldus, Adobe and Apple that is particularly suited for representing scanned images and other large bit maps.";
terms[terms.length] = "Uniform Resource Locator, the whole address of information on the Internet.";
terms[terms.length] = "Value Added Reseller, Company offering services other than the core service. For example, a company who sells computers and offers training, service, and on-going maintenance is considered a VAR.";
terms[terms.length] = "is the combination of dedicated audio, video, and communications networking technology for real-time interaction, and is often used by groups to communicate with other groups of people.";
terms[terms.length] = "This is an alternative way for a customer to get ISDN service. A customer can be serviced out of a nearby central office which has ISDN capabilities but not charged the extra mileage charges as they would with a foreign exchange. The phone company does not add on charges because the costs are recouped from the large volume of customers serviced out of the CO.";
terms[terms.length] = "a computer virus is a program created specifically to invade computers and networks, potentially causing serious damage.";
terms[terms.length] = "A virtual private network designed for carrying telephone traffic between customer sites across the PSTN replacing private circuits.";
terms[terms.length] = "The conversion of an analog voice signal into a digital signal using minimum bandwidth (16 kbps or less).";
terms[terms.length] = "An automatic answering service with the ability to record a message. Unlike simple answering machines, voice mail uses a programmable computer system with options such as temporary call routing, monitoring and reporting, etc.";
terms[terms.length] = "VoIP (Voice over Internet Protocol) means delivering voice traffic via the Internet Protocol technology instead of using the traditional Public Switched Telephone Network.";
terms[terms.length] = "A virtual private network is essentially a system that allows two or more private networks to be connected over a publicly accessible network, such as the internet .";
terms[terms.length] = "Wide Area Network, A number of computers connected together to form one network over several locations. Could be made up of several LANS all connected together across the world for example.";
terms[terms.length] = "Wireless Number Portability.";
terms[terms.length] = "The process of dividing a storage area network into zones.";



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